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Hello, I've spent the last few days troubleshooting iMovieHD and my new Sony HDR-HC1 HDV camcorder. The issue is the same one I've seen in many threads on this discussion board: the camcorder can be controlled by the computer but there is no display of video or audio and capture is not possible when connected to my PowerMac G4 DP 1GHz with 1.5GB RAM, iMovieHD 5.0.2, QT6.5.2, OSX 10.3.9. Why do I say that this is Apple's problem? Because I know what I'm doing and I know this should work but it doesn't.
When I connect the camera to my PowerBook G4 it works just fine so I know the problem isn't with my or my other equipment or equipment setup. I have seen elsewhere in this thread that the issue may be with third party firewire cards plugged into PowerMac expansion slots. I have such a card installed in my PowerMac. Maybe I'll unplug it one day and see if that makes a difference but why should I? Apple needs to fix this problem and we all need to make a fuss about it until they do. The camcorder, by the way, is a fantastic unit. Highly recommended.
And Apple, is a great company with great products, certainly far superior than any other desktop computing company. But when there are problems with Apple products we need to make some noise about it to get them fixed. And have fun. I have seen elsewhere in this thread that the issue may be with third party firewire cards plugged into PowerMac expansion slots. I have such a card installed in my PowerMac. Maybe I'll unplug it one day and see if that makes a difference but why should I? Apple needs to fix this problem and we all need to make a fuss about it until they do.
Pretty hard to follow your logic on that one, John! So Apple should now bear responsibility for all third party peripheral manufacturers, regardless of whether their gear really meets the necessary standards? I would have thought you might be better off focusing your attentions on the manufacturer of the firewire card, rather than Apple in a situation like that! Sony, of course, have an unenviably bad reputation of making gear that doesn't play nicely with any of the other kids on the block too. In fact, they often seem to go a long way out of their way to actually make it so. Maybe you should be letting Sony and the third party card manufacturer fight it out. Clearly, as it works on your PB, Apple at least are able to get the two to talk when their own equipment is involved.
I'd say, focus your energy on where the problem really seems likely to lie, rather than tilting at windmills. Until you do, I supect the issue will well and truly remain simply YOUR problem, rather than anyone elses at all! П˜‰ Cheers Rod. I agree with David that we have to have helpful solutions in the forum, however this particular one has not helped me.
I have tried the GarageBand solution and it has no effect. The only way I can get iMovie to play and import from my Sony DCR-HC32e camera is to constantly restart and connect/disconnect the cables and turn the camera on and off. This always eventually works, but this can't be good for any of the components involved. I have to agree with John that as there are so many posts on this subject it really is an Apple problem that needs fixing. I also find it disappointing that there is a lack of objectivity on the forum, especially from those who have the most experience.
So many times I see posts defending Apple when really the problem is indefensible. I have always advocated Apple Computers from my first MacPlus in 1984 to my curent G4 but I also know that over the years much of the software has not been wonderful. Apple's reputation is largely based on its ease of use and instant connectivety - this means that a brand new camera out of the box should work instantly with iMovie. I'm afraid to say I have no problems importing from the same camera to my Dell PC (which I have to use for work). David, My opinion - for what it's worth - is that as there are umpteen thousand files which comprise OS X, somewhere amidst them there may be some rogue which accidentally interferes with something else. Other software which people put on their computers (.e.g; Toast, other video codecs, FireWire drivers.) and other hardware may also occasionally interfere with otherwise 'clean' system software.
When I get into a car I should be able to drive it straight away - to paraphrase your '.a brand new camera out of the box should work instantly with iMovie'. But usually I find that I have to adjust the seat, to bring it nearer and raise it up, so that I can comfortably reach the pedals and steering wheel. Anything else which one should be able to use instantly and unfailingly? Mmm, yes: what about a VCR?.We-e-ll; it's got to be tuned, so that it picks up the broadcasts, and so that you can identify which channel corresponds to which programme. Many electronic devices need a bit of setting up and tweaking before they first work properly. It may well be that your camcorder works perfectly with your Dell straight away. But perhaps there are fewer 'add-on' extra 3rd party programs on the Dell.
Very often one adds software to one's own computer, and then forgets about all kinds of 'try-before-you-buy' odds and ends which are hanging around on there, potentially conflicting with something else. I, personally, have had no trouble with any Sony camcorder (.see list below in teeny typeface, plus many more.) apart from the TRV330E D-8 which wouldn't work at first with iMHD. So my experience is different from yours. On the other hand, many hardware items I add to a PC need drivers to be installed - a bit of a nuisance - whereas they work straight-out-of-the-box on a Mac. So each person's experience is different. The software or hardware on each person's computer may be different, and each person's experience may be different from others'. I agree that, for example, iMovie 3 was.to start with.
Terrible software, and Apple did - eventually - fix it. But for the most part I find it pretty close to a miracle that one can buy a camcorder, set its clock, shoot video, plug in a FireWire cable, and - MAGIC!
- import the video into a program as apparently simple as iMovie, edit it, and have a complete movie.a process which just ten years ago would have cost many-fold thousands of pounds or dollars to accomplish! Some people have glitches and problems.that, in my opinion, is just the way life is. Those problems can't always, or necessarily, be laid at Apple's door. Sometimes people don't read instruction manuals, or don't think. Sometimes instruction manuals are badly written and are almost incomprehensible. Let's work together to help each other and to try to solve the various problems which do show up here. David, I agree with you that the functionality within iMovie and the whole iLife suite is a miracle but it is absolutely useless if you can't import your movies into it.
If iMovie couldn't see the camera then I would accept that there could be a cabling or driver problem. But it can, it can even control the camera, forwards, backwards, play, etc. But the one thing it can't do is import (or at least not consistently). I get so frustrated with most of the replies from the experts when others have problems - some of us do read the manuals, some of us do think, some us do not have 3rd party drivers, etc - we are not idiots but we can't get it to work! ILife and iMovie is a major plank in Apple's strategy for users to switch from PCs to the Mac - but it has to work. A camcorder can now cost much more than a computer, if you buy a new one and it won't work with your Mac what are the options? You either ditch the Mac or wait until Apple get round to fixing it.
Anyway, you talk about working together to fix the problems, what more can I do. The GarageBand fix doesn't work for me - so what other options are there? Listing just about all the things which other people have tried.and some report 'Hey Presto!
- all of a sudden it worked!' Or some such. Hello Again, Thanks for the replies. I really do appreciate it.
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I did try the 'GarageBand fix' and it didn't worked. I also tried two or three other 'fixes' picked up from this forum but nothing worked.
Maybe I will unplug the FW card to see if that makes a difference. The post that tipped me off to check my PowerBook was a guy with a PowerMac G5 and an iMac G5 who said he had no trouble with the iMac but the PowerMac didn't work. Well I've got a PowerBook and, lo and behold, it is true 'plug and play' with the HDV camcorder just like it should be. So why do I think this is Apple's problem? Because there is no attempt update 'System Requirements' when an issue like this comes up. How about adding a statement that says 'may not be compatible with third party firecards?'
I'm not saying there is a need to respond to every possible config issue, but this seems like an issue that's causing problems for a lot of people and this is a 'feature' that Apple has been pushing in this 'year of HD'. By the way, the HDV cam isn't plugged into the third party card, it's plugged into one of the 'motherboard' ports. But that obviously doesn't matter. So does the third party card have a compatibility or signal integrity problem? Why did it take four days of forum surfing and troubleshooting to discover that? Apple really does have great products and I'll be sticking with them and upgrading to a quad G5 one day, maybe soon. Sony generally has very good products as well but the point made above about 'not playing well with others' is a big problem in my view as well.
I just couldn't wait for Canon to introduce consumer level HDV, especially since my daughter is just learning to stand now and will be walking soon. Thanks again for the replies. Hi again John, I'm sorry if my earlier post came on a bit strong. (I'd just had an overdose of dealing with the problems of people blaiming apple for disfficulties caused by installing updates on machines with no free space, corrupted directories, shonky third party software and the like. It probably tainted my judgement more than a little!
I should add too I know next to nothing about camers (though I've come across more than enough posts about problems with Sony's on Macs to be wary of them), but I've had a reasonable amount of experience with firewire. Often not only third party cards, but the devices fitted to third party cards, can have untoward consequences right through the firewire system. One very common cause of problems involves external devices which make use of early versions especially of the 'Prolific' firewire and firewire USB bridges. These are very commonly found in things like external FW enclosures for HHD's and DVD burners. In my own case I've run into situations where these can cause major headaches with other, normally well behaved, devices attached to the system. You might find it worth running System profiler and seeing if any of your other firewire gear makes use of Prolific chipsets.
I'd certainly try pulling the 3rd party card, too, if this doesn't resolve the issue. Hi Rod, No sweat on the strong reply. I started with a pretty terse post so a strong reply is welcome.
And the truth is that the third party (Belkin) firewire card hadn't even crossed my mind and it should have since the issue is a FW issue. So for the sake of completeness I tried the following: 1. Restarted my machine with all FW devices unplugged to see if that worked. I even tried the GarageBand thing.
Shutdown and removed the FW card. Restarted with no FW devices and that worked.
The HDV appears in iMovie (3/4 speed) and imports just fine. Because my brain got kick-started into thinking about configs I had skipped I shutdown, reinstalled the FW card, restarted and plug the camcorder into the FW card instead of a primary FW port. The signal coming off the card must be stomping the signal from the soldered ports.
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Since that worked I plugged my 500GB Lacie FW drive in to the Belkin card. IMovie still sees the camcorder, displays and imports HDV video all just fine. The last thing I would have guessed works fine. Bottom line is that a Mac fresh out the box should work just fine. And that's great to know because that's what we expect. So my initial beef is mostly moot. It might be nice to see an entry about third party FW cards on the iMovieHD tips list because it might help some folks.
But my setup appears to be working so I'm happy. Thanks for the help! Thanks for this David - I will work through it when I have the odd hour or ten! I spent the whole of last night re-installing 10.4 and then upgrading it to 10.4.2 (plus all the other lost updates to Java, iTunes, QuickTime, etc) to get around another well documented problem with 10.4.3. All of this stuff is so time consuming - I must have spent 20 hours or more since the weekend on the camera and 10.4.3 problems - which is hardly productive and not why I bought a Mac in the first place. Anyway, I shall document my 10.4.3 problems (and solution) in the appropriate forum. Hi, David, See what John says (below and above) about his PowerMac, and that he had a 3rd-party FireWire card installed.
Originally, though he had the Belkin card, he'd connected his camera to the Mac's own FW port, and things didn't work. When he connected to the Belkin card, it did work, and when he removed the Belkin card and connected to the Mac's own FW port it also did work. So his Mac, by itself, worked fine.
And with a 3rd-party piece of hardware inside, he had to connect his camera to that 3rd-party piece of hardware. He couldn't use the Mac's own port(s) for the camcorder when he had the Belkin card installed, but not in use. China mac at shoot for mac. This might not be a problem for which Apple must take the blame; maybe Belkin's card doesn't quite comply with the full Apple spec.I don't know. But it's encouraging that (a) when he used the piece of extra equipment he'd plugged into his Mac, it worked, and (b) when he removed the card, which wasn't in use, it worked. Could there be similar ciorcumstances with your Mac?
Best of luck! Apple Footer. This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the.
. Turn on the computer.
On the computer, install the USB driver for the digital camcorder. IMPORTANT Only the USB driver included on the supplied CDROM will properly enable the digital camcorder for USB streaming. Alternatively, you can download the USB driver from. Turn on the digital camcorder to the VTR, VCR or PLAYBACK mode. Turn on the USB streaming feature of the digital camcorder.
Connect the USB cable to the digital camcorder. Connect the other end of the USB cable to the computer. Cue the video to the beginning of the video footage to be transferred. Start the video capture software on the computer. Begin playing the recorded video in the camcorder. If you are facing connectivity issues, please go to our.
I.LINK (IEEE-1394). Connect an i.LINK® cable (also known as IEEE-1394) to the i.LINK port on the digital camcorder. Connect the other end of the i.LINK® cable to the computer.
NOTES The computer i.LINK® ports and capture cards may have either 4-pin or 6-pin connections; Sony® digital camcorders use i.LINK® ports with 4 pins. If your computer only has a 6-pin i.LINK® port, then it will be necessary to use a 4-pin to 6-pin i.LINK® cable.
Turn on the digital camcorder by moving the POWER switch to the VTR position. Cue the camcorder to the beginning of the video. Turn on the computer. Start the video capture software on the computer. Begin playing the recorded video in the camcorder. Begin importing the video with the capture software.
Audio/Video (A/V) cables IMPORTANT The computer must have standard Audio/Video (A/V) RCA input jacks and compatible video capture software to complete this procedure. Because there are many different video capture applications on the market and we cannot reasonably know which video capture software you are using, Sony is unable to provide specific instructions or support for software we do not manufacture. However, many video capture applications have detailed help files, including specific instructions about capturing and importing video from a camcorder to a computer. The help files should be available in the Help menu of the video capture software or in a separate file on the software disc. If you cannot find instructions in the help file or on the disc included with your software, consult the software manufacturer for more detailed support information. Connect an A/V cable to the A/V output jack of the camcorder. NOTES: If your camcorder has standard A/V RCA output jacks, use standard A/V cables for the connection.
If your camcorder has a mini A/V output jack, use an A/V cable with a mini connection on one end. Connect the other end of the A/V cable to the A/V input jack on the computer. Turn on the camcorder to the VCR, VTR or PLAYBACK mode. Cue the video in the camcorder to the beginning of the video footage to be transferred. Turn on the computer. Start the video capture software.
Begin playing the video in the camcorder. Begin importing the video with the video capture software.